商務(wù)電話禮儀常用英語 ? 　　1.常用詞匯 　　區(qū)域號碼Area code 　　投幣電話Coin call 　　會議電話Conference call 　　信用卡電話Credit card call 　　電話干擾Crossed lines 　　直撥電話Direct dial call 　　國內(nèi)電話Domestic call 　　分機(jī)Extension 　　分機(jī)號碼Extension number 　　交換臺號碼Exchange number 　　公用電話Public telephone 　　長途電話 Long distance call 　　市內(nèi)電話Local call 　　傳話機(jī)Mouth piece 　　對講機(jī)系統(tǒng)Intercom system 　　國際電話Overseas call 　　同線電話Party line 　　無線電話Radio telephone 　　電話本Telephone book 　　電話亭Telephone booth 　　電話號碼Telephone number 　　電信局Telephone office 　　通話次數(shù)表Service meter ? 　　2.常用禮貌句型 ? 　　(1)自報家門 　　這里是青海貿(mào)易公司的Tina Hao。我能為您做些什么? 　　This is Tina Hao of Qinghai Trading Company. May I help you? 　　(2)聽不清楚 　　對不起，我沒聽懂您說的話。Sorry. I didn't get what you said. 　　我聽不太清楚.I can't hear you very well. 　　通信效果不太好.We have a bad connection. 　　我聽不太清楚您說的話.I can't catch what you are saying. 　　發(fā)生上面的情況，您可以請對方再重復(fù)一遍，您可以說: 　　能請您再說一遍嗎?Could you repeat that,please? 　　您能再說一遍嗎?Would you say that again? 　　(3)請對方說慢點 　　您能再說慢一點嗎?Would you speak more slowly? 　　您能再大聲一點嗎?Could you speak up/out a little? 　　您能再說清楚一點嗎?Would you speak more clearly? 　　(4)幫忙轉(zhuǎn)分機(jī) 　　請幫我轉(zhuǎn)分機(jī)211. Please connect me with extension two-one-one. 　　請幫我接人事部好嗎? 　　Could you put me through to the personnel department, please? 　　(5)他在忙線中 　　他現(xiàn)在正在接另一個電話.tie's on another line right now. 　　他正在接長途電話.有什么我可以幫您嗎? 　　He's talking a long-distance call now,what can I do for you? 　　抱歉.他正在打電話.Sorry. his line is busy. 　　(6)請對方稍等一下 　　您能稍等一會兒嗎?Could you hold a moment .please? 　　您能稍等一會兒嗎?Can you hold on.please? 　　請稍等一下.他馬上來接電話.Just a moment. He is on his way now. 　　(7)現(xiàn)在不方便接電話 　　她現(xiàn)在有客人。She has a visitor at the moment. 　　他正在開會。He is in a meeting now 　　很抱歉，我正好要出門?？刹豢梢陨院笤俅蚪o您。 　　I'm sorry, but I was just on my way out. Can I get back to you later? 　　他有來上班，不過現(xiàn)在不在座位上.He's here but he's not at his desk right now. 　　他還沒到辦公室。He hasn't come to the office yet. 　　很抱歉，他剛才外出了.I'm sorry, but he is out right now. 　　(8)在休假中 　　他今天休假.He is off today. 　　以上就是廣州韋博英語整理關(guān)于商務(wù)電話禮儀常用英語的全部內(nèi)容。 ?