開(kāi)班日期:9月11日-13日

主要內(nèi)容:

1.現(xiàn)場(chǎng)回訪(fǎng)顧客話(huà)術(shù);                                     

2.售后服務(wù)話(huà)術(shù);                                       

3.顧客調(diào)查話(huà)術(shù);                                       

4.員工面試話(huà)術(shù);                                      

5.與員工日常交流話(huà)術(shù);                                

6.贊美員工話(huà)術(shù);                                      

7.說(shuō)服員工學(xué)習(xí)話(huà)術(shù);                                   

8.說(shuō)服員工全力以赴話(huà)術(shù);                                     

9.員工生涯規(guī)劃話(huà)術(shù);                                   

10.與員工談目標(biāo)話(huà)術(shù);                                                

11.處罰員工話(huà)術(shù);   ......共三十余套話(huà)術(shù)

招生對(duì)象:店鋪的經(jīng)營(yíng)者及管理者